How to clear the cache

We strongly suggest the use of the latest versions of Chrome and Firefox to have the best experience of our application. This are the guidelines to clear the cache in your browser.

Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More (the three dots button)
  3. Click More tools -> Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

(click here to go to the Chrome support site for more info)

(clicca qui per andare al sito di supporto di Chrome ed avere più informazioni)

(cliquez ici pour accéder au site de support de Chrome pour plus d'informations)


Firefox

  1. Click the menu button Fx57Menu and choose Preferences.
  2. Select the Privacy & Security panel.
  3. In the Cached Web Content section, click Clear Now.
  4. Close the about:preferences page. Any changes you've made will automatically be saved.

(click here to go to the Firefox support site for more info)

(clicca qui per andare al sito di supporto di Firefox ed avere più informazioni)

(cliquez ici pour accéder au site de support de Firefox pour plus d'informations)


Safari

If you don’t see the Develop menu in the menu bar, choose Safari > Preferences, click Advanced, then select “Show Develop menu in menu bar”

Once visible, in the Develop menu, choose "Empty Caches"

(click here to go to the Apple support site for more info)


Microsoft Edge

  1. To view your browsing history, select Hub > History.
  2. Select Clear all history.
  3. Choose "Cached data and files", then select Clear.

(click here to go to the Microsoft support site for more info)

(clicca qui per andare al sito di supporto di Microsoft ed avere più informazioni)

(cliquez ici pour accéder au site de support de Microsoft pour plus d'informations)

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